We always followed the concept of Safety
First and now facing special Covid-19
situation we have adopted safety measures
in order to make our customers journey
secure and enjoyable. SKI COOL Safety
Policy meets the current requirements of the
Federal Office of Public Health (BAG).
Covid-19 Safety Policy
Protect yourself and the others
Keep your distance
Wear mouth-nose protection
Wash your hands thoroughly
General
By booking lesson with us you confirm to follow our rules and regulations
related to Covid-19 safety concept.
Our customers are to respect the requirements of the Federal Office of
Public Health (BAG), mountain railways, hotels, and restaurants.
SKI COOL is obliged to receive the contact details from the customer such
as: Name, Surname, Phone, Email, and Local address.
Our instructors
• All of our team members are trained according to our Covid-19 Safety Policy.
• SwissCovid tracing app is obligatory for our team members.
• Our team members temperature is checked on daily basis.
• All team members’ are using protection masks with HeiQ Viroblock that has been tested effective 99.99% against
SARS-CoV-2 and hand sanitizer gel.
• Wearing the face mask is mandatory during the lesson anyplace indoors, on the ski lifts, with exception while skiing
on the snow and keeping 1.5m distance.
• Team member having signs of illness are not allowed to teach.
In this case Covid-19 test might be applied. Instructor will be substituted based on availability.
Refund
Customers will receive a refund by granting any of the following:
• Granting medical report from the local doctor.
• Granting positive Covid-19 test conferring booked lesson.
• Cancelling 24h prior to the lesson.
SKI COOL refund policy and latest updates on Safety Policy are available
online at www.skicool.ch
Private and group lessons
• Having signs of illness, respiratory dysfunctions or flu like symptoms is not allowing customer
to participate in the lesson.
• Please let us know if you are feeling unwell to end the lesson immediately or stay at home.
• Instructor is in charge of the safety and is able to stop the lesson at any time.
• In case children show symptoms of illness, parents are asked to pick them up immediately.
• All of the lesson gears and utensils are disinfected regularly.